Complaints

If after purchase you find that the guide does not contain what was promised on the product page, fill in this form within 3 days of purchase. We read every request personally and respond within 2 business days.

This page is for submitting a claim under the voluntary fair guarantee set out in Article 7a of the Terms of Service. We will assess your request based on whether the product matched the description on the product page.

By submitting you confirm that you are making this request within 3 days of purchase.